RoboMarketer (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use our products and services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.
1) Information We Collect
A. Information you provide to us We may collect information you provide directly, including:
Name
Email address
Phone number
Company/business name
Account credentials and profile details
Payment and billing information (processed by our payment providers; we do not store full card numbers)
Customer support communications and form submissions
Content you upload or submit through the Services (as applicable)
B. Information we collect automatically When you use the Services, we may automatically collect:
IP address
Device identifiers
Browser type and device/OS information
Usage data (pages viewed, actions taken, time spent, referring/exit pages)
Log and diagnostic data
Cookies and similar tracking technologies (see Section 6)
C. Information from integrations and third parties (if you connect them) If you connect third-party services (e.g., advertising platforms, CRMs, analytics tools), we may receive information from those services according to your settings and the permissions you grant.
D. SMS/Text messaging data (if you opt in) If you opt in to receive SMS/text messages from us, we may collect:
Your mobile phone number
Your opt-in status and consent timestamp/record
Message delivery status and messaging history (as required to operate the program)
2) How We Use Your Information
We use your information to:
Provide, operate, and maintain the Services
Create and manage user accounts
Provide customer support and respond to inquiries
Send administrative and service-related communications (including security notices)
Process payments and prevent fraud
Analyze usage and improve product performance and features
Personalize content and recommendations
Send marketing communications (email/SMS) only where permitted and/or with your consent
Comply with legal obligations and enforce our policies
3) How We Share Your Information
We do not sell your personal information. We may share information in the following ways:
A. Service providers We may share information with trusted vendors that help us operate the Services (for example: hosting, analytics, customer support, email/SMS delivery, and payment processing). These providers are authorized to use information only as needed to provide services to us.
B. Integrations you connect If you connect third-party platforms (e.g., ad platforms), we may share information as needed to execute actions and provide functionality you request.
C. Legal and compliance We may disclose information if required by law, legal process, or governmental request, or to protect rights, safety, and security.
D. Business transfers If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
E. Aggregated/de-identified data We may share aggregated or de-identified information that cannot reasonably be used to identify you.
4) Third-Party Links and Services
The Services may include links to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review their policies when you connect or use third-party services.
5) Your Rights and Choices
Depending on your location, you may have rights to access, correct, or delete your personal information, and to object to or restrict certain processing. You may also opt out of marketing emails at any time by following the unsubscribe instructions in the email.
To submit a privacy request, contact us at: Email: [email protected] Phone: 707-536-4986
6) SMS/Text Messaging (Opt-In Details)
If you provide your mobile number and opt in, you consent to receive SMS/text messages from RoboMarketer at the number provided.
How you opt in: You may opt in through a website form, checkout/signup flow, in-app setting, or another method where SMS consent language is clearly displayed and you affirmatively agree.
Types of messages: Messages may include account-related notifications, onboarding messages, customer support, service updates, appointment reminders (if applicable), billing notices (if applicable), and promotional/marketing messages only if you opted in to marketing.
Consent not required: Your consent to receive SMS/text messages is not a condition of purchasing any product or service.
Message frequency: Message frequency may vary.
Rates: Message and data rates may apply.
Opt-out: You can opt out at any time by replying STOP to any message. You may receive one final confirmation message after opting out.
Help: Reply HELP for help, or contact us at [email protected] or 707-536-4986.
7) Mobile Information Sharing Statement (A2P Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services (such as customer service, hosting, analytics, and messaging providers) is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
8) Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Services, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect functionality.
9) Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
10) Data Retention
We retain information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. We may retain de-identified data longer.
11) International Data Transfers
If you access the Services from outside the United States, your information may be processed and stored in the U.S. or other jurisdictions where we or our providers operate.
12) Children’s Privacy
The Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Your continued use of the Services after changes become effective means you accept the updated policy.
14) Contact Us
If you have questions about this Privacy Policy, contact us:
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