At RoboMarketer, we are committed to delivering high-quality services and providing the best possible customer experience. Please read our refund policy carefully before making a purchase.
1. 30-Day Refund Guarantee
- We offer a 30-day refund period on eligible purchases. You may request a full refund within 30 calendar days from the date of your original payment. Refund requests submitted after 30 days will not be accepted under any circumstances.
Important Conditions:
- The refund period begins on the exact date and time of your original payment.
- Refunds will only be issued back to the original payment method.
- Refund requests must be submitted through our official support channel at: [email protected].
2. Discounts and Promotions
- Please note that any purchases made using a promotional code, discount, special pricing offer, or limited-time deal are not eligible for refunds. Discounted purchases are considered final sale and non-refundable.
3. Chargeback Policy
- Initiating a chargeback or payment dispute with your credit card company, payment processor, or financial institution:
- Immediately voids your eligibility for any refund, regardless of timing.
- Will result in your RoboMarketer account being permanently suspended.
- Will result in your account being sent to collections for the full outstanding balance, including any applicable fees and administrative costs which may negatively affect your credit report and score.
- We take chargebacks seriously. If you experience any issues with your subscription or service, we strongly encourage you to contact our support team directly to resolve the matter professionally and efficiently.
4. Abuse Prevention
- We reserve the right to deny refund requests if we determine, at our sole discretion, that:
- There has been abuse of our refund policy.
- Multiple refund requests have been submitted by the same customer or entity.
- The request is made in bad faith.
5. Final Acknowledgment and Agreement
- By purchasing any RoboMarketer product, subscription, or service, you are agreeing to this Refund Policy as the final and binding terms governing your purchase.
- No verbal statements, emails, text messages, chat messages, or other communications — whether before or after your purchase — shall alter, override, or modify this policy in any way.
- All refund decisions are final and non-negotiable once made in accordance with these terms.
If you have questions or concerns about these Terms, please contact us:
Email: [email protected]
Phone: 707-536-4986
Website: robomarketer.bot